Fees and charges

ITSNT ensures all Territorians, irrespective of their language background, receive equitable access to government programs, services and information.

Fee Free Services
Fee free services include government and non-government agencies providing core services to Territorians.

Interpreting
Childcare centres funded and managed by City/Town Councils

• Town/City Councils (e.g. libraries)
• Community/Non-profit non-government organisations

Northern Territory Government agencies dealing with:

• Australian citizens
• Australian permanent residents
• holders of temporary resident visas
• holders of temporary protection visas
• holders of 457 visas
• holders of student or other work visas.

Translations
Northern Territory Government agencies for:

• information leaflets/brochures about services intended for the general public
• school reports and templates
• short school notices
• general forms that the clients normally complete in order to obtain essential services (medical, power and water, housing, legal)
• community public health/safety warnings and notices
• letters received from clients (citizens/residents) about services
• complaints
• queries.

User-pay Services
The following services are available on a user-pays basis. For indicative costs please see Charges.

Interpreting

• private individuals
• businesses
• political parties
• Members of the Legislative Assembly
• religious organisations
• ethnic community groups
• Commonwealth Government agencies
• Northern Territory Government agencies and non-profit non government organisations dealing with:
  • tourists
  • overseas visitors or delegations
  • detained foreigners
  • over-stayers (visa breaches)
  • foreign prisoners
  • overseas telephone callers or international callers via teleconference links
  • record of interview transcriptions (video, CD, DVD or audiotape)
• Northern Territory Government business organisations:
  • Charles Darwin University
  • TIO.

Translations

• private individuals
• businesses
• political parties
• Members of the Legislative Assembly
• religious organisations
• ethnic community groups
• Commonwealth Government agencies
• Northern Territory Government agencies dealing with:
  • written material received from or intended for overseas
  • written material that are deemed the agencies’ core business
  • newsletters
  • agency reports
  • reports on clients or services (e.g. medical, education, welfare, legal, housing)
  • research or study papers
  • surveys or questionnaires
  • test papers
  • transcriptions of record of interview (video, CD, DVD or audiotape)
• Northern Territory Government business organisations:
  • Charles Darwin University
  • TIO.